Best Managed Detection and Response (MDR) Software

BS
Researched and written by Brandon Summers-Miller

Managed detection and response (MDR) software provides security monitoring and mitigation solutions for businesses. MDR providers proactively monitor their customers’ networks, endpoints, and other IT resources for security incidents. Upon detection of threats, the MDR provider will investigate and resolve issues without requiring direct response from their client. Companies use MDR services to protect themselves against web-based threats without requiring the use of dedicated onsite security staff.

MDR is conceptually related to both incident response software and endpoint detection and response software but solves the same issues in the form of a managed service. Comparatively, MDR services require less hands-on work for businesses and provide peace of mind without additional staffing and security solutions.

To qualify for inclusion in the Managed Detection and Response category, a provider must:

  • Monitor client networks and endpoints for security incidents
  • Resolve threats on the client’s behalf
  • Provide these managed services without the need of client assistance

Best Managed Detection and Response (MDR) Software At A Glance

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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135 Listings in Managed Detection and Response (MDR) Available
(737)4.9 out of 5
Optimized for quick response
2nd Easiest To Use in Managed Detection and Response (MDR) software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Huntress is a comprehensive cybersecurity solution designed specifically for the Fortune 5,000,000 and the managed service providers (MSPs) that support them. This platform combines advanced technolog

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 81% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Huntress Managed EDR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    245
    Ease of Use
    215
    Threat Detection
    173
    Deployment Ease
    131
    Easy Deployment
    120
    Cons
    Improvements Needed
    37
    False Positives
    28
    Alert Issues
    25
    Limited Features
    24
    Inefficient Alert System
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Huntress Managed EDR features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.4
    9.6
    Proactive threat hunting
    Average: 8.8
    9.3
    Automated remediation
    Average: 8.5
    9.5
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    Ellicott City, US
    Twitter
    @HuntressLabs
    35,114 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    603 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Huntress is a comprehensive cybersecurity solution designed specifically for the Fortune 5,000,000 and the managed service providers (MSPs) that support them. This platform combines advanced technolog

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 81% Small-Business
  • 17% Mid-Market
Huntress Managed EDR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
245
Ease of Use
215
Threat Detection
173
Deployment Ease
131
Easy Deployment
120
Cons
Improvements Needed
37
False Positives
28
Alert Issues
25
Limited Features
24
Inefficient Alert System
23
Huntress Managed EDR features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.4
9.6
Proactive threat hunting
Average: 8.8
9.3
Automated remediation
Average: 8.5
9.5
Automated investigation
Average: 8.7
Seller Details
Company Website
Year Founded
2015
HQ Location
Ellicott City, US
Twitter
@HuntressLabs
35,114 Twitter followers
LinkedIn® Page
www.linkedin.com
603 employees on LinkedIn®
(266)4.7 out of 5
4th Easiest To Use in Managed Detection and Response (MDR) software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sophos Managed Detection and Response (MDR) provides 24/7 threat hunting, detection, and response capabilities delivered by an expert team as a fully-managed service.

    Users
    • IT Manager
    • IT Director
    Industries
    • Information Technology and Services
    • Retail
    Market Segment
    • 58% Mid-Market
    • 27% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sophos MDR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Threat Detection
    37
    Ease of Use
    31
    24/7 Availability
    29
    Customer Support
    29
    Continuous Monitoring
    25
    Cons
    Expensive
    22
    Communication Issues
    10
    False Positives
    10
    Integration Issues
    8
    Poor Reporting
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sophos MDR features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.4
    9.4
    Proactive threat hunting
    Average: 8.8
    9.2
    Automated remediation
    Average: 8.5
    9.2
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sophos
    Company Website
    Year Founded
    1985
    HQ Location
    Oxfordshire
    Twitter
    @Sophos
    36,714 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,926 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sophos Managed Detection and Response (MDR) provides 24/7 threat hunting, detection, and response capabilities delivered by an expert team as a fully-managed service.

Users
  • IT Manager
  • IT Director
Industries
  • Information Technology and Services
  • Retail
Market Segment
  • 58% Mid-Market
  • 27% Enterprise
Sophos MDR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Threat Detection
37
Ease of Use
31
24/7 Availability
29
Customer Support
29
Continuous Monitoring
25
Cons
Expensive
22
Communication Issues
10
False Positives
10
Integration Issues
8
Poor Reporting
8
Sophos MDR features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.4
9.4
Proactive threat hunting
Average: 8.8
9.2
Automated remediation
Average: 8.5
9.2
Automated investigation
Average: 8.7
Seller Details
Seller
Sophos
Company Website
Year Founded
1985
HQ Location
Oxfordshire
Twitter
@Sophos
36,714 Twitter followers
LinkedIn® Page
www.linkedin.com
4,926 employees on LinkedIn®

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(273)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Managed Detection and Response (MDR) software
View top Consulting Services for Arctic Wolf
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Arctic Wolf® is the market leader in security operations. Using the cloud-native Arctic Wolf® Platform, we help organizations end cyber risk by providing security operations as a concierge service.

    Users
    • IT Manager
    • IT Director
    Industries
    • Hospital & Health Care
    • Financial Services
    Market Segment
    • 71% Mid-Market
    • 19% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Arctic Wolf Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    58
    Threat Detection
    47
    Ease of Use
    29
    Cybersecurity
    28
    Alerts
    18
    Cons
    Expensive
    10
    Learning Curve
    7
    False Positives
    6
    Inefficient Ticketing System
    6
    Cybersecurity Risks
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Arctic Wolf features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.4
    9.1
    Proactive threat hunting
    Average: 8.8
    8.3
    Automated remediation
    Average: 8.5
    9.0
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Eden Prairie, MN
    Twitter
    @AWNetworks
    4,124 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,983 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Arctic Wolf® is the market leader in security operations. Using the cloud-native Arctic Wolf® Platform, we help organizations end cyber risk by providing security operations as a concierge service.

Users
  • IT Manager
  • IT Director
Industries
  • Hospital & Health Care
  • Financial Services
Market Segment
  • 71% Mid-Market
  • 19% Enterprise
Arctic Wolf Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
58
Threat Detection
47
Ease of Use
29
Cybersecurity
28
Alerts
18
Cons
Expensive
10
Learning Curve
7
False Positives
6
Inefficient Ticketing System
6
Cybersecurity Risks
5
Arctic Wolf features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.4
9.1
Proactive threat hunting
Average: 8.8
8.3
Automated remediation
Average: 8.5
9.0
Automated investigation
Average: 8.7
Seller Details
Company Website
Year Founded
2012
HQ Location
Eden Prairie, MN
Twitter
@AWNetworks
4,124 Twitter followers
LinkedIn® Page
www.linkedin.com
2,983 employees on LinkedIn®
(1,032)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in Managed Detection and Response (MDR) software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ThreatDown solutions simplify endpoint security by combining Malwarebytes’ award-winning detection and remediation with quick deployment in an easy user-interface – with one agent and one console -- t

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 48% Small-Business
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ThreatDown Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    185
    Security
    123
    Protection
    108
    Features
    105
    Threat Detection
    103
    Cons
    Missing Features
    38
    Poor Customer Support
    35
    False Positives
    33
    Communication Issues
    32
    Poor Support Services
    26
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ThreatDown features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.4
    9.2
    Proactive threat hunting
    Average: 8.8
    9.1
    Automated remediation
    Average: 8.5
    9.2
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2008
    HQ Location
    Santa Clara, CA
    Twitter
    @Malwarebytes
    81,509 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    678 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ThreatDown solutions simplify endpoint security by combining Malwarebytes’ award-winning detection and remediation with quick deployment in an easy user-interface – with one agent and one console -- t

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 48% Small-Business
  • 41% Mid-Market
ThreatDown Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
185
Security
123
Protection
108
Features
105
Threat Detection
103
Cons
Missing Features
38
Poor Customer Support
35
False Positives
33
Communication Issues
32
Poor Support Services
26
ThreatDown features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.4
9.2
Proactive threat hunting
Average: 8.8
9.1
Automated remediation
Average: 8.5
9.2
Automated investigation
Average: 8.7
Seller Details
Company Website
Year Founded
2008
HQ Location
Santa Clara, CA
Twitter
@Malwarebytes
81,509 Twitter followers
LinkedIn® Page
www.linkedin.com
678 employees on LinkedIn®
(237)4.8 out of 5
5th Easiest To Use in Managed Detection and Response (MDR) software
View top Consulting Services for Blackpoint Cyber
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Blackpoint Cyber is the forerunner in the managed detection and response space, leveraging our proprietary ecosystem to help our partners fight back and win against cyberthreats. We have served the co

    Users
    • President
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 81% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Blackpoint Cyber Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    58
    Ease of Use
    41
    Threat Detection
    36
    Alerts
    34
    Team Professionalism
    32
    Cons
    Expensive
    18
    Portal Issues
    13
    Integration Issues
    12
    Inefficient Alert System
    11
    Confusing Interface
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Blackpoint Cyber features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.4
    9.5
    Proactive threat hunting
    Average: 8.8
    9.0
    Automated remediation
    Average: 8.5
    9.2
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Denver, Colorado, United States
    Twitter
    @blackpointus
    1,482 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    191 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Blackpoint Cyber is the forerunner in the managed detection and response space, leveraging our proprietary ecosystem to help our partners fight back and win against cyberthreats. We have served the co

Users
  • President
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 81% Small-Business
  • 18% Mid-Market
Blackpoint Cyber Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
58
Ease of Use
41
Threat Detection
36
Alerts
34
Team Professionalism
32
Cons
Expensive
18
Portal Issues
13
Integration Issues
12
Inefficient Alert System
11
Confusing Interface
7
Blackpoint Cyber features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.4
9.5
Proactive threat hunting
Average: 8.8
9.0
Automated remediation
Average: 8.5
9.2
Automated investigation
Average: 8.7
Seller Details
Year Founded
2014
HQ Location
Denver, Colorado, United States
Twitter
@blackpointus
1,482 Twitter followers
LinkedIn® Page
www.linkedin.com
191 employees on LinkedIn®
(106)4.7 out of 5
Optimized for quick response
6th Easiest To Use in Managed Detection and Response (MDR) software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Red Canary is a leader in managed detection and response (MDR) and offers a range of products and services via its Security Operations Platform. As the security ally for nearly 1,000 organizations wor

    Users
    • Security Analyst
    Industries
    • Financial Services
    • Manufacturing
    Market Segment
    • 56% Enterprise
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Red Canary Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    41
    Threat Detection
    25
    Alert Management
    16
    Reliability
    15
    Continuous Monitoring
    14
    Cons
    Communication Issues
    8
    Inefficient Alert System
    7
    Expensive
    6
    Poor Customer Support
    4
    Difficult Navigation
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Red Canary features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.4
    8.7
    Proactive threat hunting
    Average: 8.8
    8.9
    Automated remediation
    Average: 8.5
    8.9
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2013
    HQ Location
    Denver, Colorado
    Twitter
    @redcanary
    29,163 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    507 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Red Canary is a leader in managed detection and response (MDR) and offers a range of products and services via its Security Operations Platform. As the security ally for nearly 1,000 organizations wor

Users
  • Security Analyst
Industries
  • Financial Services
  • Manufacturing
Market Segment
  • 56% Enterprise
  • 40% Mid-Market
Red Canary Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
41
Threat Detection
25
Alert Management
16
Reliability
15
Continuous Monitoring
14
Cons
Communication Issues
8
Inefficient Alert System
7
Expensive
6
Poor Customer Support
4
Difficult Navigation
3
Red Canary features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.4
8.7
Proactive threat hunting
Average: 8.8
8.9
Automated remediation
Average: 8.5
8.9
Automated investigation
Average: 8.7
Seller Details
Company Website
Year Founded
2013
HQ Location
Denver, Colorado
Twitter
@redcanary
29,163 Twitter followers
LinkedIn® Page
www.linkedin.com
507 employees on LinkedIn®
(291)4.7 out of 5
12th Easiest To Use in Managed Detection and Response (MDR) software
View top Consulting Services for CrowdStrike Falcon Endpoint Protection Platform
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CrowdStrike’s leading cloud-based Falcon platform protects your systems through a single lightweight sensor — there is no on-premises equipment to be maintained, managed or updated, and no need for fr

    Users
    • Security Analyst
    • Cyber Security Analyst
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 54% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CrowdStrike Falcon Endpoint Protection Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    52
    Ease of Use
    42
    Security
    42
    Threat Detection
    37
    Detection
    36
    Cons
    Missing Features
    14
    Expensive
    11
    Limited Features
    11
    Complexity
    10
    Difficult Navigation
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CrowdStrike Falcon Endpoint Protection Platform features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.4
    9.1
    Proactive threat hunting
    Average: 8.8
    9.1
    Automated remediation
    Average: 8.5
    9.0
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2011
    HQ Location
    Sunnyvale, CA
    Twitter
    @CrowdStrike
    106,667 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10,101 employees on LinkedIn®
    Ownership
    NASDAQ: CRWD
Product Description
How are these determined?Information
This description is provided by the seller.

CrowdStrike’s leading cloud-based Falcon platform protects your systems through a single lightweight sensor — there is no on-premises equipment to be maintained, managed or updated, and no need for fr

Users
  • Security Analyst
  • Cyber Security Analyst
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 54% Enterprise
  • 38% Mid-Market
CrowdStrike Falcon Endpoint Protection Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
52
Ease of Use
42
Security
42
Threat Detection
37
Detection
36
Cons
Missing Features
14
Expensive
11
Limited Features
11
Complexity
10
Difficult Navigation
10
CrowdStrike Falcon Endpoint Protection Platform features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.4
9.1
Proactive threat hunting
Average: 8.8
9.1
Automated remediation
Average: 8.5
9.0
Automated investigation
Average: 8.7
Seller Details
Year Founded
2011
HQ Location
Sunnyvale, CA
Twitter
@CrowdStrike
106,667 Twitter followers
LinkedIn® Page
www.linkedin.com
10,101 employees on LinkedIn®
Ownership
NASDAQ: CRWD
(44)4.6 out of 5
Optimized for quick response
15th Easiest To Use in Managed Detection and Response (MDR) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Secureworks® Taegis™ MDR is an industry-leading solution that harnesses the power of AI with human expertise to deliver 24/7 threat monitoring, detection, investigation, and response capabilities. By

    Users
    No information available
    Industries
    • Financial Services
    Market Segment
    • 50% Mid-Market
    • 39% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Secureworks Taegis MDR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    16
    Threat Detection
    9
    Staff Expertise
    8
    Ease of Use
    7
    Easy Integrations
    7
    Cons
    Implementation Challenges
    4
    Learning Curve
    4
    Communication Issues
    3
    Limited Integration
    3
    Expensive
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Secureworks Taegis MDR features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.4
    9.2
    Proactive threat hunting
    Average: 8.8
    8.0
    Automated remediation
    Average: 8.5
    8.6
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    Atlanta, US
    Twitter
    @SecureWorks
    24,742 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,563 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Secureworks® Taegis™ MDR is an industry-leading solution that harnesses the power of AI with human expertise to deliver 24/7 threat monitoring, detection, investigation, and response capabilities. By

Users
No information available
Industries
  • Financial Services
Market Segment
  • 50% Mid-Market
  • 39% Enterprise
Secureworks Taegis MDR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
16
Threat Detection
9
Staff Expertise
8
Ease of Use
7
Easy Integrations
7
Cons
Implementation Challenges
4
Learning Curve
4
Communication Issues
3
Limited Integration
3
Expensive
2
Secureworks Taegis MDR features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.4
9.2
Proactive threat hunting
Average: 8.8
8.0
Automated remediation
Average: 8.5
8.6
Automated investigation
Average: 8.7
Seller Details
Company Website
Year Founded
1999
HQ Location
Atlanta, US
Twitter
@SecureWorks
24,742 Twitter followers
LinkedIn® Page
www.linkedin.com
1,563 employees on LinkedIn®
(202)4.7 out of 5
Optimized for quick response
7th Easiest To Use in Managed Detection and Response (MDR) software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    eSentire, Inc., the Authority in Managed Detection and Response (MDR), protects the critical data and applications of 2000+ organizations in 80+ countries, across 35 industries from known and unknown

    Users
    • IT Manager
    • CTO
    Industries
    • Financial Services
    • Legal Services
    Market Segment
    • 60% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • eSentire Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    13
    Staff Expertise
    12
    Immediate Response
    11
    Response Time
    11
    Reliability
    9
    Cons
    Expensive
    5
    Communication Issues
    4
    Inefficient Alert System
    4
    Difficult Navigation
    3
    Complex Configuration
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • eSentire features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.4
    9.3
    Proactive threat hunting
    Average: 8.8
    8.8
    Automated remediation
    Average: 8.5
    9.0
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    eSentire
    Company Website
    Year Founded
    2001
    HQ Location
    Waterloo, Ontario
    Twitter
    @eSentire
    6,386 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    591 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

eSentire, Inc., the Authority in Managed Detection and Response (MDR), protects the critical data and applications of 2000+ organizations in 80+ countries, across 35 industries from known and unknown

Users
  • IT Manager
  • CTO
Industries
  • Financial Services
  • Legal Services
Market Segment
  • 60% Mid-Market
  • 23% Enterprise
eSentire Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
13
Staff Expertise
12
Immediate Response
11
Response Time
11
Reliability
9
Cons
Expensive
5
Communication Issues
4
Inefficient Alert System
4
Difficult Navigation
3
Complex Configuration
2
eSentire features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.4
9.3
Proactive threat hunting
Average: 8.8
8.8
Automated remediation
Average: 8.5
9.0
Automated investigation
Average: 8.7
Seller Details
Seller
eSentire
Company Website
Year Founded
2001
HQ Location
Waterloo, Ontario
Twitter
@eSentire
6,386 Twitter followers
LinkedIn® Page
www.linkedin.com
591 employees on LinkedIn®
(65)4.7 out of 5
Optimized for quick response
10th Easiest To Use in Managed Detection and Response (MDR) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Expel is the leading managed detection and response (MDR) provider trusted by some of the world’s most recognizable brands to expel their adversaries, minimize risk, and build security resilience. Exp

    Users
    No information available
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 49% Enterprise
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Expel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    22
    Security
    19
    Ease of Use
    17
    Easy Integrations
    16
    Detection
    15
    Cons
    Lack of Features
    8
    Limited Integration
    8
    Communication Issues
    7
    Expensive
    7
    Inefficient Alert System
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Expel features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.4
    8.1
    Proactive threat hunting
    Average: 8.8
    8.1
    Automated remediation
    Average: 8.5
    9.0
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Expel
    Company Website
    Year Founded
    2016
    HQ Location
    Herndon, Virginia
    Twitter
    @ExpelSecurity
    12,714 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    523 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Expel is the leading managed detection and response (MDR) provider trusted by some of the world’s most recognizable brands to expel their adversaries, minimize risk, and build security resilience. Exp

Users
No information available
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 49% Enterprise
  • 34% Mid-Market
Expel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
22
Security
19
Ease of Use
17
Easy Integrations
16
Detection
15
Cons
Lack of Features
8
Limited Integration
8
Communication Issues
7
Expensive
7
Inefficient Alert System
5
Expel features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.4
8.1
Proactive threat hunting
Average: 8.8
8.1
Automated remediation
Average: 8.5
9.0
Automated investigation
Average: 8.7
Seller Details
Seller
Expel
Company Website
Year Founded
2016
HQ Location
Herndon, Virginia
Twitter
@ExpelSecurity
12,714 Twitter followers
LinkedIn® Page
www.linkedin.com
523 employees on LinkedIn®
(34)4.9 out of 5
8th Easiest To Use in Managed Detection and Response (MDR) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Huntress Managed Identity Threat Detection & Response (ITDR) is a specialized cybersecurity solution designed to help organizations safeguard their identity systems against a range of identity-bas

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 94% Small-Business
    • 3% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Huntress Managed ITDR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Threat Detection
    13
    Continuous Monitoring
    10
    Customer Support
    8
    Alert Management
    7
    Remediation Process
    7
    Cons
    Inefficient Alert System
    4
    Poor User Interface
    3
    Inadequate Detection
    2
    Limited Control
    2
    Poor Reporting
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Huntress Managed ITDR features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.4
    9.5
    Proactive threat hunting
    Average: 8.8
    9.4
    Automated remediation
    Average: 8.5
    9.5
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    Ellicott City, US
    Twitter
    @HuntressLabs
    35,114 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    603 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Huntress Managed Identity Threat Detection & Response (ITDR) is a specialized cybersecurity solution designed to help organizations safeguard their identity systems against a range of identity-bas

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 94% Small-Business
  • 3% Enterprise
Huntress Managed ITDR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Threat Detection
13
Continuous Monitoring
10
Customer Support
8
Alert Management
7
Remediation Process
7
Cons
Inefficient Alert System
4
Poor User Interface
3
Inadequate Detection
2
Limited Control
2
Poor Reporting
2
Huntress Managed ITDR features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.4
9.5
Proactive threat hunting
Average: 8.8
9.4
Automated remediation
Average: 8.5
9.5
Automated investigation
Average: 8.7
Seller Details
Company Website
Year Founded
2015
HQ Location
Ellicott City, US
Twitter
@HuntressLabs
35,114 Twitter followers
LinkedIn® Page
www.linkedin.com
603 employees on LinkedIn®
(253)4.5 out of 5
View top Consulting Services for Alert Logic MDR
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fortra's Alert Logic Managed Detection and Response (MDR) is designed to help organizations enhance their cybersecurity posture by providing continuous monitoring, threat detection, and incident respo

    Users
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 53% Mid-Market
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Alert Logic MDR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Threat Detection
    14
    Alert Management
    9
    Deployment Ease
    9
    Ease of Use
    9
    Visibility
    9
    Cons
    Learning Curve
    12
    Expensive
    9
    Inefficient Alert System
    5
    Complex Configuration
    4
    Difficult Navigation
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Alert Logic MDR features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.4
    8.7
    Proactive threat hunting
    Average: 8.8
    8.3
    Automated remediation
    Average: 8.5
    8.2
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Fortra
    Year Founded
    1982
    HQ Location
    Eden Prairie, Minnesota
    Twitter
    @fortraofficial
    2,432 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,669 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fortra's Alert Logic Managed Detection and Response (MDR) is designed to help organizations enhance their cybersecurity posture by providing continuous monitoring, threat detection, and incident respo

Users
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 53% Mid-Market
  • 35% Enterprise
Alert Logic MDR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Threat Detection
14
Alert Management
9
Deployment Ease
9
Ease of Use
9
Visibility
9
Cons
Learning Curve
12
Expensive
9
Inefficient Alert System
5
Complex Configuration
4
Difficult Navigation
4
Alert Logic MDR features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.4
8.7
Proactive threat hunting
Average: 8.8
8.3
Automated remediation
Average: 8.5
8.2
Automated investigation
Average: 8.7
Seller Details
Seller
Fortra
Year Founded
1982
HQ Location
Eden Prairie, Minnesota
Twitter
@fortraofficial
2,432 Twitter followers
LinkedIn® Page
www.linkedin.com
1,669 employees on LinkedIn®
(280)4.8 out of 5
13th Easiest To Use in Managed Detection and Response (MDR) software
View top Consulting Services for ThreatLocker
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The ThreatLocker suite of security tools are powerful and designed so that everyone from businesses to government agencies to academic institutions can directly control exactly what applications run o

    Users
    • President
    • CEO
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 61% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ThreatLocker Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    96
    Threat Detection
    86
    Ease of Use
    83
    Security
    74
    Features
    71
    Cons
    Learning Curve
    44
    Difficult Learning Curve
    28
    Difficult Configuration
    17
    Complexity
    16
    Difficult Navigation
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ThreatLocker features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.4
    8.6
    Proactive threat hunting
    Average: 8.8
    8.2
    Automated remediation
    Average: 8.5
    8.1
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    Orlando, Florida, United States
    Twitter
    @ThreatLocker
    2,176 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    580 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The ThreatLocker suite of security tools are powerful and designed so that everyone from businesses to government agencies to academic institutions can directly control exactly what applications run o

Users
  • President
  • CEO
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 61% Small-Business
  • 32% Mid-Market
ThreatLocker Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
96
Threat Detection
86
Ease of Use
83
Security
74
Features
71
Cons
Learning Curve
44
Difficult Learning Curve
28
Difficult Configuration
17
Complexity
16
Difficult Navigation
14
ThreatLocker features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.4
8.6
Proactive threat hunting
Average: 8.8
8.2
Automated remediation
Average: 8.5
8.1
Automated investigation
Average: 8.7
Seller Details
Company Website
Year Founded
2017
HQ Location
Orlando, Florida, United States
Twitter
@ThreatLocker
2,176 Twitter followers
LinkedIn® Page
www.linkedin.com
580 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With Cybereason MDR, our Defenders are an extension of your team, applying the best response every time for every threat at unprecedented speed and scale.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Enterprise
    • 50% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cybereason Managed Detection and Response Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Response Time
    2
    Threat Detection
    2
    Ease of Use
    1
    Endpoint Security
    1
    Immediate Response
    1
    Cons
    Expensive
    1
    False Positives
    1
    Slow Performance
    1
    Update Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cybereason Managed Detection and Response features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.4
    9.4
    Proactive threat hunting
    Average: 8.8
    8.6
    Automated remediation
    Average: 8.5
    8.3
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    La Jolla, San Diego, US
    Twitter
    @cybereason
    15,865 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    675 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With Cybereason MDR, our Defenders are an extension of your team, applying the best response every time for every threat at unprecedented speed and scale.

Users
No information available
Industries
No information available
Market Segment
  • 50% Enterprise
  • 50% Mid-Market
Cybereason Managed Detection and Response Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Response Time
2
Threat Detection
2
Ease of Use
1
Endpoint Security
1
Immediate Response
1
Cons
Expensive
1
False Positives
1
Slow Performance
1
Update Issues
1
Cybereason Managed Detection and Response features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.4
9.4
Proactive threat hunting
Average: 8.8
8.6
Automated remediation
Average: 8.5
8.3
Automated investigation
Average: 8.7
Seller Details
Year Founded
2012
HQ Location
La Jolla, San Diego, US
Twitter
@cybereason
15,865 Twitter followers
LinkedIn® Page
www.linkedin.com
675 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cynet is the ultimate All-in-One Managed Cybersecurity Platform that delivers robust and comprehensive protection for small to medium enterprises (SMEs) while maximizing operational efficiency for man

    Users
    • SOC Analyst
    • Technical Engineer
    Industries
    • Computer & Network Security
    • Information Technology and Services
    Market Segment
    • 59% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cynet - All-in-One Cybersecurity Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    48
    Threat Detection
    38
    Security
    36
    Features
    35
    Cybersecurity
    26
    Cons
    Missing Features
    14
    Limited Features
    11
    Poor Interface
    11
    Slow Performance
    11
    Alert Issues
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cynet - All-in-One Cybersecurity Platform features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.4
    9.3
    Proactive threat hunting
    Average: 8.8
    9.4
    Automated remediation
    Average: 8.5
    9.2
    Automated investigation
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cynet
    Company Website
    Year Founded
    2014
    HQ Location
    Boston, MA
    Twitter
    @Cynet360
    1,095 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    266 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cynet is the ultimate All-in-One Managed Cybersecurity Platform that delivers robust and comprehensive protection for small to medium enterprises (SMEs) while maximizing operational efficiency for man

Users
  • SOC Analyst
  • Technical Engineer
Industries
  • Computer & Network Security
  • Information Technology and Services
Market Segment
  • 59% Mid-Market
  • 33% Small-Business
Cynet - All-in-One Cybersecurity Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
48
Threat Detection
38
Security
36
Features
35
Cybersecurity
26
Cons
Missing Features
14
Limited Features
11
Poor Interface
11
Slow Performance
11
Alert Issues
10
Cynet - All-in-One Cybersecurity Platform features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.4
9.3
Proactive threat hunting
Average: 8.8
9.4
Automated remediation
Average: 8.5
9.2
Automated investigation
Average: 8.7
Seller Details
Seller
Cynet
Company Website
Year Founded
2014
HQ Location
Boston, MA
Twitter
@Cynet360
1,095 Twitter followers
LinkedIn® Page
www.linkedin.com
266 employees on LinkedIn®

Learn More About Managed Detection and Response (MDR) Software

What is the best MDR software for financial services firms?

Based on expert G2 reviews, these are some of the top Managed Detection and Response (MDR) software for financial services firms:

These services offer 24/7 monitoring, threat hunting, cloud security, endpoint detection and response (EDR), and incident response solutions to protect financial service firms and institutions, to fit the company's needs and protect it against cyberattacks.

Which MDR solutions are best for startups?

For startup companies looking for the best MDR solutions, there are several good options recommended by G2 users:

  • Red Canary: Focuses on offering constant support with a user-friendly interface.
  • Defendify: An all-in-one platform that focuses on simplified cybersecurity solutions for small businesses with limited security resources.
  • Cynet: An all-in-one cybersecurity platform designed to be scalable and adaptable for growing businesses.
  • Huntress: Specializes in protecting small to mid-sized businesses by offering ongoing support, 24/7 monitoring, and threat hunting capabilities.
  • Blumira: Praised for its focus on SMBs, and offers automated detection and response services.