Plaza Premium Group’s cover photo
Plaza Premium Group

Plaza Premium Group

Hospitality

The global leader in integrated, 360° airport hospitality experiences and passenger service solutions.

About us

Together, We Make Travel Better. As the global leader in airport hospitality, we have revolutionised the airport experience to meet travellers’ needs, before they have even arrived. Our multiple award-winning, integrated, 360° airport services are a guiding light for those seeking to simplify, empower their journey, and enrich their airport experience. In Plaza Premium Group, you will work with colleagues from all parts of the world for a truly global experience. To be a part of the #PPGFamily, you do not need to be from this industry, but you do need to be passionate. Our promise to you: - We will respect and value your background and perspectives - We will work together with integrity - We will share our incredible pride for our job, company and industry What we ask of you: - Bring passion to all that you do - Listen, move fast and think innovatively - Speak up, have ideas and share them - Believe in customer service, and treating every person with kindness Who are we: Plaza Premium Group is found where travellers’ paths cross. We were established in Hong Kong in 1998 by Founder and CEO, Song Hoi-see. He understood the value of an airport lounge and felt that the experience should not be limited to a closed-circuit group of travellers by introducing the world’s first independent airport lounge concept. Today, we operate the world’s largest network of international airport lounges and award-winning airport hospitality experiences and passenger service solutions. We have the power and experience to make every airport travel experience memorable for your brand and business. From the joy of arrival to the wave of goodbye, we’ll light the way.

Website
http://www.plazapremiumgroup.com
Industry
Hospitality
Company size
1,001-5,000 employees
Headquarters
Hong Kong
Type
Privately Held
Founded
1998
Specialties
Business Centre, Airport Transit Hotel, and Training and Consultancy

Locations

  • Primary

    Airport Freight Forwarding Centre

    2 Chun Wan Road, Lantau Island

    Hong Kong, CN

    Get directions

Employees at Plaza Premium Group

Updates

  • “World’s Best Independent Airport Lounge” at the Skytrax 2025 World Airline Awards held recently at the Paris Air Show We are proud to announce that Plaza Premium Lounge has been awarded the prestigious "World's Best Independent Airport Lounge" title at the World Airline Awards 2025 by SKYTRAX, also known as the "Oscars of aviation".     This marks our ninth consecutive victory since 2016—a remarkable achievement that reflects our unwavering commitment to excellence.     This year, Plaza Premium Lounge Rome at Leonardo da Vinci-Fiumicino Airport topped the list once again, following its triumphs in 2023 and 2024. Notably, four other Plaza Premium Lounges—at London Heathrow Airport, Dubai International Airport, Helsinki Airport, and Hong Kong International Airport — have secured top rankings.   We extend our heartfelt gratitude to SKYTRAX for this recognition and would like to thank our airport partners, business partners, and industry friends worldwide for their continuous support. Most importantly, we would like to thank our dedicated teams who deliver exceptional hospitality to travellers each and every day. Their commitment and passion have made this achievement possible.   Thank you for making us the "World's Best" once again. We remain committed to making travel better and creating value for travelers and partners!   #PlazaPremiumGroup #PlazaPremiumLounge #AirportHospitality #WeMakeTravelBetter #Skytrax2025

    • No alternative text description for this image
    • No alternative text description for this image
  • We are excited to announce the launch of Beyond First, a new bespoke travel experience, offering an end-to-end journey with services tailored to individual needs. Beyond First delivers a seamless, bespoke airport experience that redefines travel. Passengers begin their journey with chauffeur service to the airport, followed by personalized check-in assistance, fast-track immigration, and access to the exclusive Plaza Premium First Lounge. A buggy service escorts them to the gate, ensuring a smooth and stress-free departure. Upon arrival, passengers are greeted at the gate, guided through the airport with buggy service, expedited immigration, and porter assistance for luggage collection. The journey concludes with a comfortable ride to their final destination — effortlessly. Beyond First is now available in Hong Kong International Airport and coming soon to other global locations. Stay tuned! Find out more: https://lnkd.in/g-yndK3g #PlazaPremiumGroup #AirportHospitality #WeMakeTravelBetter #BeyondFirst

  • We are honoured to have received the "Best Airport Lounge Operator" award at the TTG Asia Media Travel Awards in 2019, 2020, and 2023. With our sights set on achieving a fourth win, we need your invaluable support. Please take a moment and vote for us by 31st July. Follow these 4 simple steps: - Click on the link below - ⁠Select “Travel Services Awards” - Under "Best Airport Lounge Operator", enter "Plaza Premium Group" - ⁠Fill out your details and submit Vote here: https://lnkd.in/gkEGe2_C Thank you.

    • No alternative text description for this image
  • Mr. Song Hoi See, PPG’s Founder and CEO, and Mei Mei Song, PPG’s Chief Transformation Officer, were recently invited to speak at the Founder’s Talk Session during Citi Hong Kong Executive Summit. This event brought together over 130 founders and C-suite executives from more than 80 companies across diverse sectors, including Consumer & Retail, Digital & Technology, Industrials, Services, and Healthcare. The purpose of the event was to explore the future of business in an evolving landscape, embracing the theme of Hong Kong: Connecting Leaders of Tomorrow. Numerous local business leaders shared valuable insights on the economy, business, finance, and key topics shaping Hong Kong’s future. Mr. Song and Mei Mei shared their journey of founding and scaling Plaza Premium Group, addressing the unique challenges of working in a family business and offering insights on how to navigate them. Mr. Song also reflected on success and entrepreneurship, drawing from his own experience. Thank you, Citi, for the invitation. As a Hong Kong-born company, we are honored to share our story of going global with fellow inspiring leaders and entrepreneurs.

    • No alternative text description for this image
    • No alternative text description for this image
    • No alternative text description for this image
  • Plaza Premium Lounge has been honoured with the title of “World’s Best Independent Airport Lounge” for the ninth consecutive year at the 2025 Skytrax World Airline Awards – often regarded as the Oscars of aviation. Our Rome lounge at Leonardo da Vinci-Fiumicino Airport has proudly maintained its position as the world’s best for three years running. This year, four of our lounges in London, Dubai, Helsinki and Hong Kong have also achieved top rankings, underscoring our steadfast commitment to providing exceptional service and world-class airport hospitality. Mr. Song Hoi See, our Founder and CEO, and colleagues from around the world, would like to extend their heartfelt gratitude to all of you. We owe this remarkable achievement to our loyal guests and the dedication of our amazing teams worldwide. Their support and dedication inspire us every day to make travel better for everyone. https://lnkd.in/gkdxSPD4 #PlazaPremiumGroup #PlazaPremiumLounge #AirportHospitality #WeMakeTravelBetter #Skytrax2025

  • Plaza Premium Group recently hosted a Zero-Waste Masterclass at our Plaza Premium Lounge, KLIA Terminal 2, led by renowned plant-based chef and zero-waste expert, Chef Vojtech Vegh. This masterclass brought together our culinary team, local chefs, and airport partners to deepen our efforts in reducing food waste and promoting sustainability. “The Zero-Waste Masterclass at KLIA T2 showcases our commitment to reducing food waste across Plaza Premium Group, stated Andreas Hoehne, Global Director, Culinary Group Operations. After six months of piloting the Winnow system in Malaysia, we have seen significant waste reduction, thanks to the dedication of our team. This Masterclass builds on that success by exploring further ways to minimise waste and enhance sustainability. Building on this success, we’re preparing to roll out the initiative to key locations including Hong Kong, Dubai, Toronto, and Riyadh. By partnering directly with Winnow, we will use real-time data to guide our chefs and transform our kitchens into more efficient, profitable, and environmentally responsible operations worldwide.” Dr. Nur Syafrina Mohd Sharif, Ph.D - Global Head of ESG and Sustainability at Plaza Premium Group added the importance of addressing food waste at the source. “Airport kitchens serve thousands of travellers daily, and every plate prepared presents an opportunity to reduce waste and promote change.” This masterclass is part of Plaza Premium Group’s broader sustainability strategy to reduce food waste across its kitchen operations globally, aligning with the Group’s goal of transforming travel hospitality through minimising its environmental impact and promoting responsible business practices. Together, we’re making every meal count—for our guests, our communities, and our planet. #PlazaPremiumGroup #ESG #Sustainability #ZeroWaste #FoodWaste

    • No alternative text description for this image
    • No alternative text description for this image
    • No alternative text description for this image
    • No alternative text description for this image
  • We are proud to announce that Plaza Premium Group has won three awards at The Airport F&B + Hospitality Conference & Awards (FAB) 2025 by The Moodie Davitt Report, which recognizes the best in airport food & beverage, lounges and other hospitality services. Our recognitions include: • Airport Chef of the Year: Chef Subhash Chander – Plaza Premium Group EMEA • Airport Lounge Food & Beverage Offer of the Year: Plaza Premium First Hong Kong – Infinity Room • Airport Bar of the Year - Asia Pacific (Airports ≥20M passengers): Intervals In addition, PPG received Highly Commended recognitions in two other categories: • Airport Lounge Opening of the Year: Plaza Premium First and Plaza Premium Lounge Vancouver • Airport Customer/Hospitality Initiative of the Year (multiple airports): “Your Destination Before Departure” Congratulations to all our teams!  These outstanding achievements highlight our teams’ unwavering commitment to transforming lounge services, airport dining and delivering authentic, exceptional experiences. #PlazaPremiumGroup #AirportHospitality #WeMakeTravelBetter

    • No alternative text description for this image
    • No alternative text description for this image
    • No alternative text description for this image
    • No alternative text description for this image
  • Mei Mei Song, Chief Transformation Officer at Plaza Premium Group, took the stage at the inaugural Travel + Leisure Luxury Summit Asia in Bangkok, where the theme “Travel for Good” set the tone for dynamic industry dialogue. Gathering more than 200 leaders, entrepreneurs, and hospitality experts from across Asia and beyond, the summit explored how luxury travel can be a force for positive change, community support, and wellness advancement. On the “Transformative Travel” panel, Mei Mei offered sharp insights into designing world-class itineraries, captivating ultra-high-net-worth travellers, embracing digital innovation in luxury hospitality, and delivering truly personalized guest experiences. She showcased how Plaza Premium Group elevates the airport journey for discerning travellers with bespoke services and brands such as Plaza Premium First, premium dining, and signature experiences such as Beyond First—removing stress and redefining what it means to travel well. We are proud to have contributed to this milestone event and remain committed to partnering with the travel, hospitality and aviation community to create exceptional journeys and ensure every traveller enjoys a seamless, memorable experience. Travel + Leisure Southeast Asia

    • No alternative text description for this image
    • No alternative text description for this image
    • No alternative text description for this image
  • Plaza Premium Group (PPG) proudly participated in the recent Hong Kong International Airport (HKIA) Career Expo 2025, joining forces with nearly 40 leading companies to showcase thousands of opportunities across the vibrant aviation and hospitality sectors. A key feature of PPG’s participation was a panel talk on “Career Opportunity and Growth Potential,” led by senior leaders Roy Pang (Chief Human Resources Officer), John Girard (General Manager, Hong Kong Operations), and Susana Ng (Director, Global Talent Management & Organisation Development).   At PPG, we believe in more than just jobs—we offer structured career pathways in airport hospitality with HKIA’s ongoing expansion and modernization, including the new Three-Runway System and the visionary “Airport City,” there’s never been a better time to join PPG and be part of a dynamic, future-facing industry. Our presence at the Expo highlighted the unique pathways available for young professionals and career switchers eager to make their mark in airport hospitality. PPG has grown alongside Hong Kong International Airport for the past 27 years. We remain dedicated to nurturing talent within the Hong Kong Airport community, fostering a vibrant workplace and showcasing the signature warmth of Hong Kong hospitality to travelers worldwide. #PlazaPremiumGroup #HKIA Airport Authority Hong Kong #CareerExpo2025 #AirportHospitality #TalentDevelopment #FastTrackYourCareer

    • No alternative text description for this image
    • No alternative text description for this image
    • No alternative text description for this image
    • No alternative text description for this image
    • No alternative text description for this image
      +2
  • Join us at the HKIA Career Expo 2025 next week at the Hong Kong Convention and Exhibition Centre. The event, hosted by Airport Authority Hong Kong and the Labour Department, features over 40 airport business partners at Hong Kong International Airport and Plaza Premium Group is proud to be part of it for another year. Experience the PPG culture firsthand with choir and dance performances, fun games and an insightful sharing session with the PPG Global and Hong Kong Leadership Teams. At Plaza Premium Group, we believe in more than just jobs — we are building a culture of care, innovation, and excellence. Come meet us to learn about our values, connect with our people, and explore opportunities to embark on a career in airport hospitality. #PlazaPremiumGroup #HKIACareerExpo2025

    • No alternative text description for this image

Similar pages

Browse jobs