Mission Accomplished at Passenger Terminal EXPO & CONFERENCE ✈️ 2025 in Madrid! Thank you to everyone who stopped by our VIP lounge for our "Plaza Premium First" experience, brought to you by our Skytrax award-winning Rome team. This was a valuable opportunity to showcase our signature hospitality beyond the airport. Additionally, Jonathan Song, our Chief Commercial Officer, presented alongside Ms. Nora Immonen, Vice President & Director of Commercial Services Business at Finavia, on "Commercial Development – Retail, F&B, Concessions and Experience", while Ali Bora İşbulan, our Deputy CEO, Prasan Verma, our Chief Technology Officer and Michael Parsons, Senior Consulting Partner from our partner Tata Consultancy Services, spoke on the topic "Building an Ecosystem of Connected Airports". We appreciate the opportunity to share insights and best practices on how to elevate the airport experience with hospitality and technology. It was an eventful week in Madrid, where we exchanged insights and learned about new ideas that will redefine the future of air travel. We are excited about the opportunities ahead and look forward to continuing to make travel better, together. #PTE2025 #PlazaPremiumGroup
Plaza Premium Group
Hotelaria
The global leader in integrated, 360° airport hospitality experiences and passenger service solutions.
Sobre nós
Together, We Make Travel Better. As the global leader in airport hospitality, we have revolutionised the airport experience to meet travellers’ needs, before they have even arrived. Our multiple award-winning, integrated, 360° airport services are a guiding light for those seeking to simplify, empower their journey, and enrich their airport experience. In Plaza Premium Group, you will work with colleagues from all parts of the world for a truly global experience. To be a part of the #PPGFamily, you do not need to be from this industry, but you do need to be passionate. Our promise to you: - We will respect and value your background and perspectives - We will work together with integrity - We will share our incredible pride for our job, company and industry What we ask of you: - Bring passion to all that you do - Listen, move fast and think innovatively - Speak up, have ideas and share them - Believe in customer service, and treating every person with kindness Who are we: Plaza Premium Group is found where travellers’ paths cross. We were established in Hong Kong in 1998 by Founder and CEO, Song Hoi-see. He understood the value of an airport lounge and felt that the experience should not be limited to a closed-circuit group of travellers by introducing the world’s first independent airport lounge concept. Today, we operate the world’s largest network of international airport lounges and award-winning airport hospitality experiences and passenger service solutions. We have the power and experience to make every airport travel experience memorable for your brand and business. From the joy of arrival to the wave of goodbye, we’ll light the way.
- Site
-
http://www.plazapremiumgroup.com
Link externo para Plaza Premium Group
- Setor
- Hotelaria
- Tamanho da empresa
- 1.001-5.000 funcionários
- Sede
- Hong Kong
- Tipo
- Empresa privada
- Fundada em
- 1998
- Especializações
- Business Centre, Airport Transit Hotel e Training and Consultancy
Localidades
-
Principal
Airport Freight Forwarding Centre
2 Chun Wan Road, Lantau Island
Hong Kong, CN
Funcionários da Plaza Premium Group
-
Emerson Sanglard
-
Vince Garcia
Global Multi-Channel Servicing Executive | Vice President | General Manager | Team Leadership and Mentor
-
Rogerio Faria
Finance Director | Controller | FP&A | Certified CFO (IBEF-SP) | Dual nationality (Italian/Brazilian)
-
Philippe Guertin
Vice President Business Development
Atualizações
-
We are excited to announce the launch of "The Art of Travel," our new global branding campaign, in conjunction with "Beyond First", our new bespoke travel experience. "The Art of Travel" reimagines iconic art pieces using technology, seamlessly integrating them with PPG's airport hospitality elements. "Beyond First" offers a true end-to-end journey with a wide range of services, from luxurious airport transfers to exclusive access to Plaza Premium First lounges. This elevates the airport journey for discerning travelers who value curated experiences. These experiences reflect PPG's unwavering commitment to making travel better, as we continue to redefine the future of travel. #PlazaPremiumGroup #PlazaPremiumFirst #WeMakeTravelBetter #AirportHospitality
-
-
It’s been successful past two days at Passenger Terminal EXPO & CONFERENCE ✈️ , connecting with our partners and industry friends. Today marks the final day of the event. If you haven’t met our team yet, come visit us at Hall 9 – Booth 9260 to learn more about PPG and explore opportunities for global collaborations and making travel better. #PTE2025 #PlazaPremiumGroup Mr. Song Hoi See Ali Bora İşbulan Jonathan Song Mei Mei Song Prasan Verma Okan Küfeci Lorenzo Valori Analia Marinoff Özge Beşikçi Deniz P. Pot
-
-
We recently sponsored the Para Dance Competition — a preliminary event for the Para Asian Games, held in PPG's home city, Hong Kong, for the first time in history. Our Plaza Premium Lounge team offered Lounge To-Go, featuring our Proudly Local menu items, to the dancers and their coaches as they departed Hong Kong. We are proud to support such a meaningful initiative with social impact. As IATA’s first-ever Strategic Partner in Accessibility globally, we are committed to serving every passenger with love and care, making the airport journey more comfortable and convenient for all. #WeArePPG
-
-
At Plaza Premium Group, we recognize that health and wellness profoundly impact both our work and personal lives. This International Women's Day, we organized two special wellness events designed to inspire and empower our bodies, minds, and spirits. June Lee, our Associate Director of Excellence - Customer Experience and Quality, Group Operations, and a certified yoga-instructor, led a rejuvenating Yin & Yang Yoga session at our GSC office in Malaysia. Furthermore, we have invited wellness experts Neelam Daswani and Teressa Siu to share valuable tips on how to recharge our minds and bodies through holistic nutrition, exercise, and cultivating positive mindsets at our headquarters in Hong Kong. These fun and interactive activities allowed us to connect with ourselves and our colleagues while gaining valuable insights. We always serve travellers with love and care, and we believe it's equally important to prioritize self-love and self-care as well. By fostering a culture of wellness and well-being at PPG, we hope our team members will achieve the best version of themselves both professionally and personally. #IWD2025 #AccelerateAction
-
-
We recently partnered with the Regőczi István Foundation in Hungary to support children who lost their parents during the COVID-19 pandemic. Since December 2024, our Plaza Premium Lounge at Budapest International Airport have facilitated donations from our guests, which directly benefit these children. We matched all guest contributions, Emrecan Ergin, our Area General Manager for Turkey & Hungary presented the donation to the Foundation's in the presence of Mrs. Anita Herczegh, the Former First Lady of Hungary. We extend our gratitude to Mrs. Herczegh and the Regőczi István Foundation for this meaningful collaboration. As a global leader in 360 airport hospitality, we acknowledge the impact of this initiative and to express our gratitude to everyone who made it possible. #WeArePPG
-
-
On day 3 of Passenger Terminal EXPO & CONFERENCE ✈️ Ali Bora İşbulan, our Deputy CEO, and Prasan Verma, our Chief Technology Officer, will be presenting alongside Michael Parsons, Senior Consulting Partner at our partner Tata Consultancy Services (TCS), on the topic “Building an Ecosystem of Connected Airports.” Join them at the Innovation Stage, where they will delve into PPG's collaboration with TCS to develop OneTECO—a revolutionary technology solution that bridges the gap between demand and supply in the airport services ecosystem and how it redefines the future of airport operations. #PlazaPremiumGroup #PTE2025
-
-
We are proud to announce a strategic partnership with Hong Kong Airlines (HKA) to elevate the travel experience for passengers worldwide! This partnership offers HKA business class passengers and frequent flyer members access to Plaza Premium Lounges globally. In addition, PPG and HKA will develop integrated benefits on their loyalty programmes —Smart Traveller and Fortune Wings Club—allowing for seamless points conversion and redemption opportunities. We also plan to develop cross-promotional marketing campaigns to bundle HKA ticket packages with Smart Traveller’s global programme of services and products and collaborate on community-driven initiatives to achieve shared social responsibility goals. This strategic partnership aims to leverage PPG's expertise in global airport hospitality and HKA's commitment to customer satisfaction worldwide, creating a seamless and elevated travel experience for passengers. Let's look forward to a future of seamless travel experiences! Learn More: https://lnkd.in/gn-6TpNY #PlazaPremiumGroup #HongKongAirlines #AirportHospitality #WeMakeTravelBetter
-
-
On Day 2 of the Passenger Terminal EXPO & CONFERENCE ✈️ in Madrid, Jonathan Song, our Chief Commercial Officer, will be presenting alongside Ms. Nora Immonen, Vice President & Director of Commercial Services Business at Finavia, on the Centre Stage at the session “Commercial Development – Retail, F&B, Concessions and Experience.” Jonathan will share insights on the role of airport hospitality in enhancing passenger journeys, and how innovation can be leveraged to deliver a seamless, end-to-end passenger experience—ultimately driving commercial growth and increasing customer satisfaction. Join the conversation and discover how airport hospitality is transforming travel experiences. Don’t miss out on this insightful talk. #PlazaPremiumGroup #PTE2025
-
-
Mei Mei Song, our Chief Transformation Officer, participated in the panel discussion "How AI is Reshaping the Future of Lifestyle" at Jumpstarter 2025, alongside Venetia Lee, CEO of AlipayHK and General Manager of Ant International Greater China. The session was moderated by Cerin Yip, ESG Director at Alibaba Group. Mei Mei shared her insights on AI’s transformative impact on traveller behavior and how technology can be applied to create seamless, hyper-personalized experiences. She also highlighted how PPG is enhancing the airport experience through innovations such as AI-powered human concierges and automated wheelchairs, redefining the future of travel. Additionally, Plaza Premium Group is pleased to offer complimentary access to Plaza Premium First Hong Kong for the top 5 finalists of the One Earth 2025 Global Pitch Competition. This gesture ensures that startup founders enjoy a pleasant experience at Hong Kong International Airport as they return to their home countries. Congratulations to the winning teams! #PlazaPremiumGroup #WeArePPG #Innovation #GlobalTravel #JUMPSTARTER2025
-