Plaza Premium Group’s cover photo
Plaza Premium Group

Plaza Premium Group

Hospitality

The global leader in integrated, 360° airport hospitality experiences and passenger service solutions.

About us

Together, We Make Travel Better. As the global leader in airport hospitality, we have revolutionised the airport experience to meet travellers’ needs, before they have even arrived. Our multiple award-winning, integrated, 360° airport services are a guiding light for those seeking to simplify, empower their journey, and enrich their airport experience. In Plaza Premium Group, you will work with colleagues from all parts of the world for a truly global experience. To be a part of the #PPGFamily, you do not need to be from this industry, but you do need to be passionate. Our promise to you: - We will respect and value your background and perspectives - We will work together with integrity - We will share our incredible pride for our job, company and industry What we ask of you: - Bring passion to all that you do - Listen, move fast and think innovatively - Speak up, have ideas and share them - Believe in customer service, and treating every person with kindness Who are we: Plaza Premium Group is found where travellers’ paths cross. We were established in Hong Kong in 1998 by Founder and CEO, Song Hoi-see. He understood the value of an airport lounge and felt that the experience should not be limited to a closed-circuit group of travellers by introducing the world’s first independent airport lounge concept. Today, we operate the world’s largest network of international airport lounges and award-winning airport hospitality experiences and passenger service solutions. We have the power and experience to make every airport travel experience memorable for your brand and business. From the joy of arrival to the wave of goodbye, we’ll light the way.

Website
http://www.plazapremiumgroup.com
Industry
Hospitality
Company size
1,001-5,000 employees
Headquarters
Hong Kong
Type
Privately Held
Founded
1998
Specialties
Business Centre, Airport Transit Hotel, and Training and Consultancy

Locations

  • Primary

    Airport Freight Forwarding Centre

    2 Chun Wan Road, Lantau Island

    Hong Kong, CN

    Get directions

Employees at Plaza Premium Group

Updates

  • Plaza Premium Group reposted this

    Vote for us as the “World’s Best Independent Lounge 2025” by SKYTRAX At PPG, we always go above and beyond to create the best experiences for travellers. Plaza Premium Lounges are your destinations before departure, where you can taste culinary signatures, discover local art, explore cultural experiences and more. Vote for the selected lounges below before 30 April. Your vote is our motivation to keep making travel better. •Plaza Premium Lounge Rome  •Plaza Premium Lounge London Heathrow  •Plaza Premium Lounge Dubai •Plaza Premium Lounge Orlando •Plaza Premium Lounge Kuala Lumpur •Plaza Premium First Hong Kong •Plaza Premium Lounge Adelaide Cast your vote: https://lnkd.in/gVPabniX

  • Plaza Premium Group is pleased to announce its sponsorship initiative providing 250,000 students from seven universities in Malaysia and India with complimentary access to The New York Times through the NYT inEducation platform. This sponsorship connects students with The New York Times’s world-class journalism across key areas of study, delivering valuable global perspectives and expert analysis directly to university classrooms. Through this initiative, students at Universiti Malaya, Multimedia University, Universiti Tunku Abdul Rahman, UOW Malaysia KDU University College, Universiti Kebangsaan Malaysia, International University of Malaya-Wales, and the Indian Institute of Science gain access to Pulitzer Prize-winning content that enriches their educational experience. The New York Times inEducation platform delivers powerful teaching, learning, and research tools, enabling students to explore complex global issues while developing essential English proficiency and critical thinking skills vital for their academic and professional futures. Learn More: https://lnkd.in/giGSFccS #WeArePPG

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  • Our Hong Kong team recently organised a client appreciation event at Intervals, our award-winning cocktail bar located at the Sky Bridge of the Hong Kong International Airport. We were honoured to host our valued partners from the Hong Kong International Airport community. Representatives from the Airport Authority of Hong Kong, senior airline executives, airport managers, and duty managers joined us for this special occasion. We want to take this opportunity to express our heartfelt gratitude for your support over the years as we work together to create world-class air travel experiences for passengers. We look forward to continuing our journey of making travel better together. #PlazaPremiumGroup

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  • We were honoured to be the sole lounge operator invited as an exhibitor at the “Hong Kong International Airport Reception 2025,” held recently at AsiaWorld-Expo. Led by our Founder and CEO Mr. Song Hoi See and Executive Director Mrs. Linda Song. We showcased PPG’s latest innovations and developments to over 800 government officials, aviation industry professionals, and senior management and staff of Airport Authority Hong Kong. We presented a comprehensive range of premium services designed to enhance traveller experience, including Plaza Premium First, award-winning cocktails by Intervals, premium buggy service by ALLWAYS, AI-Powered Human Concierge, Smart Traveller features, and Beyond First services, all crafted to deliver seamless and elevated journeys for travellers. Founded 28 years ago at Hong Kong International Airport, one of the world’s busiest and most advanced airports, Plaza Premium Group remains committed to leading the industry in providing quality service and exceptional traveller experiences. With a clear focus on continuous improvement and innovation, we aim to grow alongside Hong Kong International Airport, enhancing customer satisfaction and setting new standards in airport hospitality. Together, we make travel better. #WeArePPG #HongKongInternationalAirportReception2025

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  • We are excited to share that Mr. Song Hoi See, CEO and Founder of Plaza Premium Group, will be speaking at the Skift Asia Forum on May 15 in Bangkok. Join us as Mr. Song takes the stage to discuss “Redefining Transit for the Modern Traveller” at Asia’s premier travel event-where the region’s top minds gather to shape the future of travel. Don’t miss this opportunity to hear his insights and connect with the innovators driving change in hospitality and aviation. Join us: https://lnkd.in/guUNgh8E

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  • GBTA Canada wrapped up last Wednesday, and the momentum is still going strong. From engaging conversations on the show floor to stepping into the GBTA Broadcast Studio, it was a dynamic few days for the Plaza Premium Group team. During the interview, we reflected on our journey since 1998, from redefining airport hospitality through lounges to expanding to the introduction of Plaza Premium First in North America, personalised experiences and new initiatives like Proudly Local and Art of Travel. Big thank you to everyone who visited our booth – it was a pleasure reconnecting with familiar faces or forging new connections. We’re excited for what’s next and looking forward to building even stronger partnerships across the region. #GBTACanada GBTA | Canada #GBTACanada2025 #PlazaPremiumGroup

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  • We are proud to announce the grand opening of our fifth Plaza Premium Lounge in Taiwan, now welcoming travellers at Taipei Songshan Airport. Its central location makes it especially attractive to business travellers who prioritize swift access to downtown areas and major commercial districts.This new lounge is a vibrant celebration of authentic Taiwanese cuisine, art and culture, offering an immersive and relaxing experience. Guests can savour a rich variety of local culinary delights, including the beloved Taiwanese tender beef noodles, braised pork belly with preserved vegetables on rice, and traditional street snacks like sticky rice sausage with grilled Taiwanese Sausage, and bamboo tube rice alongside vegetarian options and specialty coffee brewed with smart IoT technology. The lounge also features exclusive artworks by renowned Taiwanese artist Yi-Hsuan Wu and a special digital art exhibition by Yi-Fan Lu, exemplifying our commitment to redefining airport hospitality by blending local flavours and artistic expression with cutting-edge technology to create a culturally rich ambiance and exceptional comfort for our guests. We sincerely thank the Taipei International Airport, Civil Aviation Administration, for their invaluable support in helping us share our mission of “Making Travel Better” for travellers in Taiwan. We are grateful to all our partners, industry friends and media who joined us to share the joy of our grand opening, making this milestone truly special and memorable. Located on the third floor of Terminal 1’s International Departures area, the lounge is accessible daily from 5:30 AM to 8:30 PM via payment or eligible credit cards, providing a stylish sanctuary for travelers seeking both cultural warmth and premium comfort before their flights. We look forward to welcoming you to experience the best of Taiwanese hospitality at Plaza Premium Lounge at Taipei Songshan Airport. #PlazaPremiumLounge #Taipei #TaipeiSongshanAirport #臺北 #松山機場 #WeMakeTravelBetter #PlazaPremiumGroup #WeArePPG

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  • We are excited to announce the grand opening of our newest Plaza Premium Lounge at Taipei Songshan Airport, marking the fifth location in Taiwan and reinforcing our commitment to the Taiwanese market since 2016.   The Plaza Premium Lounge at Taipei Songshan Airport reflects the vibrant energy and subtle elegance of Taipei, offering travelers a unique gateway to authentic Taiwanese culture. This beautifully designed lounge celebrates Taiwanese heritage through a curated selection of local dishes such as the tender beef noodles, braised pork belly on rice, and bamboo tube rice, etc. alongside vegetarian options and specialty coffee brewed with smart IoT technology. The lounge also features exclusive artworks by renowned Taiwanese artists Yi-Shuan Wu and Yi-Fan Lu, enhancing the cultural ambiance and the serene atmosphere, where every detail-from food to art-tells a story of Taiwan’s warmth and sophistication. #PlazaPremiumLounge #ProudlyLocal #Taipei #TaipeiSongshanAirport #WeMakeTravelBetter #PlazaPremiumGroup #WeArePPG

  • Yesterday, our Founder and CEO, Mr. Song Hoi See, delivered an inspiring keynote titled “From Crisis to Opportunity Through Innovation: How to Build a Successful Business” at ESG Xchange 2025: ESG for Climate Actions International Summit, organised by 世界綠色組織 (World Green Organisation) (WGO) at the Hong Kong Convention and Exhibition Centre. His extraordinary entrepreneurial journey began nearly three decades ago when he identified a gap in airport hospitality services for economy class travellers. Driven to fill this need, he launched the world’s first independent airport lounge at Hong Kong International Airport in 1998, setting a new standard for airport hospitality worldwide. Reflecting on the company’s evolution, Mr. Song highlighted how overcoming challenges has strengthened Plaza Premium Group’s resilience and enhanced its ability to seize new opportunities. He emphasized that persistence and resilience are vital, as crises often reveal hidden possibilities. He encouraged staying curious and open-minded, embracing an innovative spirit to explore new ideas and opportunities. Mr. Song encouraged staying curious, open-minded, and innovative-qualities that help businesses adapt to changing customer preferences and technological disruption. His story resonated with the audience, offering practical insights on building an agile business with a transformation mindset in today’s dynamic landscape. #PlazaPremiumGroup #WeArePPG #Leadership #Innovation #ESG #ESGXchange2025

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  • One day to go! If you haven't already, vote for Plaza Premium Lounge as the World's Best Independent Lounge now: https://lnkd.in/gVPabniX

    View organization page for Plaza Premium Group

    314,713 followers

    Vote for us as the “World’s Best Independent Lounge 2025” by SKYTRAX At PPG, we always go above and beyond to create the best experiences for travellers. Plaza Premium Lounges are your destinations before departure, where you can taste culinary signatures, discover local art, explore cultural experiences and more. Vote for the selected lounges below before 30 April. Your vote is our motivation to keep making travel better. •Plaza Premium Lounge Rome  •Plaza Premium Lounge London Heathrow  •Plaza Premium Lounge Dubai •Plaza Premium Lounge Orlando •Plaza Premium Lounge Kuala Lumpur •Plaza Premium First Hong Kong •Plaza Premium Lounge Adelaide Cast your vote: https://lnkd.in/gVPabniX

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