TSA PreCheck Touchless ID

Overview 

TSA PreCheck® Touchless ID ("Touchless ID") – formerly known to customers as Delta Digital ID – lets customers check bags and move through security without showing a paper boarding pass or physical government ID, offering a more efficient, hands-free way to navigate the airport. 

At security, TSA PreCheck® Touchless ID gives Delta customers access to the dedicated TSA PreCheck® Touchless ID lane for the fastest experience, letting them move through the checkpoint by simply looking into a camera – no need to show a government-issued ID. In the lobby, Touchless ID-eligible customers can leave their licenses in their wallets when checking bags at the designated bag drop area.

Eligibility 

To be eligible for Touchless ID, a customer must:  

• Be a TSA PreCheck® member  
• Have passport information and a Known Traveler Number stored in their Delta profile  
• Be a SkyMiles member  
• Have the Fly Delta app   

When checking in via the Fly Delta app, eligible customers will receive an invitation to opt in to Touchless ID if flying from a Touchless ID-enabled airport. Once opted in, Touchless ID will become part of a customer’s SkyMiles profile, meaning customers will only need to opt in to the technology once (however, they may choose to opt out at any time). Customers may also opt in via their SkyMiles profile on Delta.com.  

How It Works  

• At the airport, Touchless ID customers can navigate to a bag drop and/or security line designated with the blue “TSA Pre” icon for TSA PreCheck Touchless ID, plus the green “Touchless” icon at bag drop
• The customer will look into the camera at bag drop and/or the security checkpoint to use their digital identity in place of a physical ID.
• Once a customer reaches a camera at the airport, their image is encrypted, stripped of biographic information and sent to U.S. Customs and Border Protection’s (CBP) facial biometric matching service via a secure channel. CBP then verifies a customer’s identity against the CBP image gallery and sends back an indicator to allow the customer to proceed. 

Customer Experience

Delta expands Digital ID program to LAX, LGA and JFK for touchless airport experience

Digital ID, Delta’s time-saving, industry-first technology that allows customers to check bags and move through security without showing a physical government ID, is growing its presence with expansion to three major hubs.

FAQs 

Where is Touchless ID available?  

• Bag drop and security experiences are now available at ATL, DTW, LAX, LGA, JFK, SLC, DCA and SEA, with a security-only experience available at DEN, LAS and PDX. By the end of 2025, Delta will bring this offering to all hubs and select stations, making travel even more efficient.

How do I know if I’ve opted in to Touchless ID?   

• Customers will see both blue TSA Pre and green Touchless icons on their mobile boarding pass in the Fly Delta app. Without the blue and green icons, a customer does not have Touchless ID access

How do I know my biometric data is safe with Delta? Isn’t facial recognition invasive/a violation of privacy? 

• Delta does not store or save any customer biometric information, nor are there plans to.  

Isn’t facial recognition a violation of privacy? 

• Use of Touchless ID and biometrics in lieu of a government-issued ID is always completely optional. The biometrics program uses facial matching technology to automate document checks that are already required by law for travel. This shouldn’t be confused with the application of facial comparison technology in a public space or in a situation in which the presentation of identity documents is not required.  
• Verifying a customer’s identity against the flight manifest is required by law and has been for many years – facial matching technology is just a different, automated way of performing this task.   

How accurate is Touchless ID in identifying a match?  

• The top-performing algorithms used in biometrics/facial matching technology are close to 99% accurate. Should a match not be identified, a trained staff member will inspect the customer’s ID manually. 

What happens if I do not opt in to Touchless ID, or if I decide I want to opt out?  

• The use of biometrics with Touchless ID is completely optional. If an eligible customer does not wish to participate, they can use their government IDs as always (there is no penalty for not opting in).  

Can parties of two or more opt-in to Touchless ID? 

• Yes, provided that all passengers in the party meet eligibility requirements and ensure their opt-in preference has been updated in their Delta profile prior to check-in.